Privacy & Terms — RODA FPV

1. Who We Are

The data controller responsible for your personal data.

RODA FPV is a cinematic drone production studio operating internationally. We provide aerial cinematography, video production, and post-production services to clients across the EU, UK, Brazil, and worldwide.

Data Controller

RODA FPV

Marbella, Costa del Sol, Spain

Website: rodafpv.com

Email: [email protected]

GDPRUK GDPRLGPDEASACAA

2. Data We Collect

We collect only what is necessary to provide our services and improve your experience.

Data	Source	Purpose
IP address (anonymised)	Google Analytics	Aggregate traffic analysis. IP anonymisation enabled — full IPs are never stored.
Page views, session duration, device & browser type	Google Analytics	Understanding how visitors use the site to improve content and performance.
WhatsApp click events	Google Analytics (event tracking)	Measuring how many visitors initiate contact via WhatsApp. No message content is captured.
Name & email address	Contact / enquiry forms	Responding to service enquiries and sending project-related communications.
Payment card data	Stripe (third party)	Processing payments for services. We never see, store or handle raw card details.

We do not collect sensitive personal data. We do not sell, rent, or trade your data to any third party for marketing purposes.

3. Cookies & Analytics

We use cookies only after you give explicit consent.

Cookies we use

Cookie	Provider	Purpose	Duration
rfpv_consent	RODA FPV	Stores your cookie consent preference	Persistent (localStorage)
_ga, _ga_*	Google Analytics	Distinguishes unique users and sessions. Only set after consent.	2 years
_gtm_*	Google Tag Manager	Manages analytics tag loading. Only loaded after consent.	Session

Your choices

When you first visit our site, a consent banner is displayed. You can accept analytics cookies or decline — if you decline you will be redirected away and no analytics cookies will be set. You can withdraw consent at any time by clearing your browser localStorage for rodafpv.com and refreshing the page.

4. Payment Processing

All payments are handled by Stripe — we never touch your card details.

Payment for RODA FPV services is processed by Stripe, Inc., a PCI DSS Level 1 certified payment processor. RODA FPV does not receive, store, or have access to your full card number, CVV, or other sensitive payment credentials. We receive only a payment confirmation and transaction reference from Stripe.

Stripe's privacy policy is available at stripe.com/privacy.

5. Legal Basis for Processing

Under GDPR, UK GDPR, and LGPD we must have a legal basis for each type of processing.

Processing Activity	Legal Basis
Google Analytics tracking	Consent (Art. 6(1)(a) GDPR) — only activated after you accept our cookie banner.
Responding to enquiries	Legitimate interests (Art. 6(1)(f) GDPR) — responding to a message you sent us.
Processing payments & delivering services	Contract performance (Art. 6(1)(b) GDPR) — necessary to fulfil your booking.
Compliance with legal obligations	Legal obligation (Art. 6(1)(c) GDPR) — e.g. tax records, regulatory requirements.

For Brazilian residents: processing is carried out under the LGPD, specifically under consent (Art. 7, I), contract performance (Art. 7, V), and legitimate interest (Art. 7, IX).

6. Data Retention

We keep your data only for as long as necessary.

Data Type	Retention Period
Analytics data	14 months
Enquiry emails / WhatsApp messages	3 years from last contact, or until you request deletion
Payment records	7 years (legal / tax compliance)
Project files delivered to clients	12 months after delivery, then deleted unless requested otherwise

7. Your Rights

You have meaningful control over your personal data.

Under GDPR & UK GDPR

Right of access — Request a copy of the personal data we hold about you.
Right to rectification — Ask us to correct inaccurate or incomplete data.
Right to erasure — Ask us to delete your data, subject to legal retention obligations.
Right to restrict processing — Ask us to pause processing while a dispute is resolved.
Right to data portability — Receive your data in a structured, machine-readable format.
Right to object — Object to processing based on legitimate interests.
Right to withdraw consent — Withdraw consent for analytics at any time.

Under LGPD (Brazilian residents)

Confirmation of whether we process your data and access to it.
Correction of incomplete or inaccurate information.
Anonymisation, blocking or deletion of unnecessary data.
Data portability and information about third-party sharing.
Withdrawal of consent and deletion of data processed on that basis.
The right to lodge a complaint with the ANPD.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Third-Party Services

We work with a small number of trusted processors.

Service	Purpose	Privacy Policy
Google Analytics / GTM	Website analytics (consent-based)	policies.google.com/privacy
Stripe	Payment processing	stripe.com/privacy
Cloudflare	CDN, DDoS protection, SSL	cloudflare.com/privacypolicy
WhatsApp (Meta)	Client communication (initiated by you)	whatsapp.com/legal/privacy-policy

We do not use any advertising networks, data brokers, or third-party marketing platforms.

9. International Data Transfers

Some of our processors operate outside the EU and UK.

Google and Stripe process data in the United States and other countries. Where personal data is transferred outside the EEA or UK, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, and UK International Data Transfer Agreements (IDTAs) for UK residents.

10. Terms of Service

By booking a service with RODA FPV you agree to the following terms.

10.1 Services

RODA FPV provides cinematic drone filming, aerial direction, and post-production services as described on our website. The specific deliverables, timelines, and scope of each project are confirmed in the eIDAS digital contract signed before any shoot commences.

10.2 Booking & Payment

Services are booked by selecting a package on our website and completing payment via Stripe. Full payment is due at the time of booking. A booking is confirmed only once payment has been successfully processed.

10.3 eIDAS Digital Contract

Every project is governed by a digital contract signed by both parties under EU Regulation No 910/2014 (eIDAS). This digital signature carries the same legal weight as a wet ink signature across all EU member states.

10.4 Scheduling

Shoot dates are arranged through your private client portal after payment and contract signing. Dates are subject to availability, weather conditions, and applicable airspace regulations. We will always propose an alternative date if a shoot cannot proceed due to circumstances outside our control.

10.5 Deliverables

Edited clips are delivered to your private portal within the timeframe specified for your package. All footage is delivered in Full HD MP4 (H.264). Raw footage is included only in Pro and Elite packages.

10.6 Intellectual Property

Upon full payment and delivery, you are granted a perpetual, worldwide, royalty-free licence to use the delivered edited footage for commercial and non-commercial purposes. RODA FPV retains the right to use footage from any project in its portfolio and marketing materials unless you request otherwise in writing before the shoot.

10.7 Client Obligations

You are responsible for ensuring that all necessary permissions are in place for the shoot location including property owner consent where applicable. RODA FPV holds EASA and CAA operational approvals; local ground-level access permissions remain the client's responsibility.

10.8 Liability

RODA FPV carries £5,000,000 public liability insurance. Our liability to you is limited to the value of the services paid for in the relevant project. We are not liable for indirect losses including loss of revenue or consequential damages.

10.9 Governing Law

These terms are governed by the laws of Spain. For UK-based clients, the equivalent protections under UK law apply in addition. Disputes will be resolved first by good-faith negotiation, and subsequently through the competent courts of Spain or the UK as applicable.

11. Cancellations & Refunds

We aim to be fair and transparent about cancellations.

Notice Given	Refund
More than 7 days before shoot date	Full refund
3–7 days before shoot date	50% refund
Less than 48 hours before shoot date	No refund
Cancellation by RODA FPV	Full refund or rescheduled shoot at no extra charge

To request a cancellation or refund, contact us at [email protected]. Refunds are processed via Stripe within 5–10 business days.

12. Contact & Complaints

We take privacy seriously and respond to all queries within 30 days.

Get in Touch